Paul Evans – Guest Services Manager - Swansea

Paul Evans has recently started as a Guest Services manager, looking after our Swansea portfolio and greeting our guests into Wales’ second largest city.

Paul has recently discovered some hidden talents in the form of cooking and rambling. Paul sources locally produced ingredients from wild herbs found during rambling or from farmers markets or specialist shops. Paul and his partner have been renovating their old rambling house for some time however the views over the Brecon Beacons more than make up for the time taken to do this.

Paul has vast experience in the travel sector having previous job with travel agents, hotel, airline and sales management roles. On his extensive career Paul says he has “travelled extensively throughout the world, especially Asia and the Americas both through my work and taking holidays. But I was forced to make a choice either moving permanently to London and continuing a travel career or trying something different. And then the opportunity to work with A Space In The City came along and helped me make up my mind. I have decided to put my suitcase away for a while and enjoy my home town of Swansea”

When asked how Paul has found his start with us he replied that it has been “a real learning curve. I have never been on the hosting side of the hospitality market before, always the sales side so it has been challenging but great fun. Realising that you personally have to ensure delivery of guest expectations 24 hours a day is the hardest part – but having some great feedback since I started is keeping me smiling. Also knowing that I have a fantastic support team in our Cardiff HQ gives you that extra boost of confidence”
Paul has already made a great impact and we look forward to what the future will bring.

Find out about the rest of the team..